Important Information
Policies
To help make your stay at The Jade in London as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
The Jade London maintains straightforward guest-friendly policies to ensure smooth stays.
Check-In / Check-Out:
Check-in starts at 14:00; check-out is until 11:00.
Identification:
Government-issued photo ID and credit card required at check-in.
Minimum Age:
Guests must be 18 years or older to check in.
Deposit:
A refundable deposit or credit pre-authorization may be requested.
Pets:
Pets are not allowed at The Jade London.
Smoking:
The hotel is entirely non-smoking.
Cancellation Policy:
Depends on the rate booked. Flexible bookings allow free cancellation up to the specified time, while non-refundable rates may incur full charges.